Refund Policy

At SBODI, we take care to prepare and package every order with attention to quality. Because many of our products are made for wholesale, private label, custom, or bulk use, all orders are considered final once placed.

All Sales Are Final

All orders are final. We do not accept returns, exchanges, or refunds after an order has been processed or fulfilled.

Please review your order details carefully before completing your purchase, including product type, quantity, fragrance, size, label option, and shipping information.

Damaged Items

If your order arrives damaged, please contact us within 30 days of delivery so we can review the issue and determine eligibility for a replacement.

To help us process your request, please include:

  • Your order number

  • Clear photos of the damaged product

  • Photos of the packaging, if available

  • A brief description of the issue

Approved damage claims may be eligible for a replacement. Refunds are not guaranteed for damaged items.

Clearance Items

All clearance items are final sale. Clearance products cannot be returned, exchanged, refunded, or replaced unless otherwise approved by SBODI.

Custom Printed Labels

Custom printed labels are not eligible for return or refund unless they are defective. Because custom labels are created specifically for each order, please review all label details carefully before approving or submitting your order.

Refund or Replacement Inquiries

For questions about a refund, replacement, or damaged order, please contact us:

Email: Info@Sbodi.Com
Phone: +1 630-412-1019

Please include your order number and any relevant details so our team can assist you as quickly as possible.